Welcome to Abbotswood Medical Centre
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
COVID-19 Privacy Notice Update
This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see:
Testing for COVID-19
Eligible patients can apply for testing at https://www.gov.uk/apply-coronavirus-test
Please check the eligibility criteria at https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested
My Care Record & COVID-19
Our practice is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your GP record. This could include NHS 111 or treatment centres such as the London NHS Nightingale Hospital. This will make it easier and faster for them to deliver effective care.
For more information, including the Privacy Notice, please visit the My Care Record website.
Service changes due to Coronavirus
We are making some changes to how we look after patients because of the coronavirus outbreak.
This is so that we can keep our patients and staff safe and healthy and make best use of our resources.
The changes are in keeping with the government’s approach to protecting people against coronavirus by reducing contact to essential circumstances.
The main change is that we are reducing the need for patients to come into the practice by moving to telephone and video consultations where we can. We are also making sure that you can get prescriptions without coming in.
Latest government advice on coronavirus
If you or anyone in your household has a high temperature or a new and continuous cough, even if those symptoms are mild, you should all stay at home. Don’t go to your GP or hospital; instead go to nhs.uk to check your symptoms and follow the specialist medical advice.
For medical help linked to coronavirus you can also contact the NHS 111 online coronavirus service.
Only call 111 if you cannot get online or if your symptoms worsen.
When you call to make an appointment with a GP or nurse we will first of all ask you to tell us why you need medical help. This will help us decide how best to help you. Please do not contact the practice for medical help linked to coronavirus. Follow the advice above.
We will initially arrange for a GP to call you back over the phone to assess your needs. If they can, the GP will provide you with advice there and then. If you need a further consultation, you will be that will be booked in for you.
Wherever possible, this consultation will be over the phone or by video if you have the equipment to be able to do this.
We are reviewing pre-booked appointments and may change these to a phone or video appointment if it is appropriate for us to do this, and of course we will let you know if we do change it.
We may offer you an appointment at the surgery but we will only do this if we think that you need to see or speak to a doctor or nurse in person, and we are sure that there is no risk to patients or staff.
In light of this new approach, appointments can’t be booked online any longer. But please do use other online services, including:
We aim to send all prescriptions, including repeat prescriptions, through the electronic prescription service (EPS) to your nominated pharmacy. If you do not have a nominated pharmacy you can choose one online or ask your usual pharmacy to set this up for you.
Please be aware that home deliveries by community pharmacy is not an NHS funded service. Some pharmacies do offer a delivery service which you may be charged for.
Children's Guide to Coronavirus
The Children's Commissioner has released a handy guide aimed at kids about Coronavirus: Children's Guide to Coronavirus
Support in your community during COVID-19 outbreak
HertsHelp is providing a single point of access to voluntary sector support from 8am - 8pm, 7 days a week - 0300 1234 044. To find out more about HertsHelp and the support they can offer please go to: www.hertshelp.net. If you would like to offer your services please sign up to #TeamHerts Volunteering at www.thvolunteering.org.uk/covid-19.
Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use an online service such as Patient Access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp or watch this video: NHS App YouTube
Data Protection at Abbotswood Medical Centre
On 25th May 2018 General Data Protection Regulations (GDPR) came into effect in the UK. As a result of these regulations we have updated our privacy notice: Abbotswood Medical Centre Privacy Notice
Watford Extended Access service - GP appointments are now available 7 days a week in Watford & Three Rivers
As part of a group of GP Practices working together as a GP Federation, Abbotswood Medical Centre provides access to weekday evening and weekend appointments in the Watford Extended Access (WEA) service, which is managed by Direct Local Health Ltd.
Our patients can now make an appointment to see a GP on weekday evenings, Saturdays 9am - 1pm and 3pm - 7pm, and Sundays 9am - 1pm; to see a Nurse on Saturdays 9am - 1pm and to have blood tests with a Phlebotomist on Saturdays and Sundays. Please ask the receptionist for further details on how to book an appointment.
During these appointments your health record may be accessed and viewed by clinical staff other than your GP or a GP at your practice. Please be assured that your confidentiality will be maintained; for the service's full Privacy Statement please see 'Patient Information' at www.dlhealth.co.uk.
Friends & Family Test
Please take the opportunity to complete one of the response cards in the waiting room. Further information about the FFT can be found on NHS Choices website: FFT information
Online appointments & repeat prescription requests
Patients are now able to make appointments online as well as request repeat prescriptions.