Consultations with your doctor are by appointment and can be made by telephoning the surgery.
Appointments are released at 08:00 for patients who need to be seen that day. General surgeries are run between 08:30 and 18:30 by appointment only. Appointments are for 10 minutes.
Please telephone 01923 673 060 to make a routine appointment.
For ongoing problems it is advisable to see the same doctor each time you come, however not all doctors are here at all the surgery times.
Urgent problems will be dealt with on the same day.
Every day some appointments are reserved for urgent problems. Please telephone the surgery before 10:00 if possible if you need to be seen the same day. If you want to see a particular doctor and your problem is not urgent, you may have to wait until an appointment is available.
Please note that if you arrive more than 10 minutes late for an appointment, you may be asked to rebook it for another time.
If you need to consult a doctor and feel that it can be dealt with over the telephone please ask for a telephone consultation. These consultations can be pre-booked and you will be given a specific time when the GP will telephone you. (You will be asked for a contact number).
The best time to call is after morning surgery between 11:00 - 12:00 each day.
The Duty Doctor triages telephone calls for patients requiring urgent medical advice. Non-urgent requests for advice are passed to the appropriate GP, who will return your telephone call when available.
Special Appointments (Extended Hours)
We offer the following appointments:
Tuesday each week: 18:30 - 19:00
Thursday each week: 18:30 - 19:00
These appointments are reserved for commuters and the elderly patients who rely on their working relatives to bring them to surgery and are by appointment only.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.